Quantum Q6 Edge Service Manual PDF: A Comprehensive Guide
This manual details servicing the Quantum Q6 Edge power chair, covering electrical components, wheel maintenance, and troubleshooting. It’s essential for qualified technicians and providers.

The Quantum Q6 Edge power chair represents a significant advancement in mobility technology, designed to provide users with exceptional independence and comfort. This service manual is specifically tailored for qualified technicians and rehabilitation professionals responsible for the maintenance, repair, and servicing of this sophisticated device.
Understanding the Q6 Edge’s intricate systems – from its HD electrical components (as illustrated in Figure 6) to its universal mounting system and contour seat (Figure 5 & 6) – is crucial for ensuring optimal performance and longevity. The chair incorporates features like manual freewheel levers for enhanced control and Q-Logic electronics for advanced functionality.
This manual provides detailed guidance on troubleshooting common issues, such as repeated circuit breaker tripping, and outlines proper procedures for wheel and tire service, emphasizing safety precautions. Remember, wheel servicing should only be performed by a Quantum Rehab Provider or a qualified technician.
Understanding the Importance of the Service Manual
This Quantum Q6 Edge Service Manual PDF is a critical resource for anyone involved in the upkeep of this power chair. It transcends a simple repair guide; it’s a comprehensive document designed to ensure the safety, reliability, and optimal performance of the Q6 Edge for its user.
Proper servicing, guided by this manual, extends the chair’s lifespan and minimizes potential malfunctions. Detailed diagrams, like those illustrating drive wheel specifications (Figure 19) and electrical components, are essential for accurate diagnosis and repair. Ignoring recommended procedures can lead to safety hazards, particularly during wheel and tire service – a task strictly for qualified personnel.
Furthermore, the manual supplements the owner’s manual with in-depth troubleshooting for Q-Logic, NE, and NE electronics, aiding technicians in resolving complex issues efficiently. Adherence to these guidelines is paramount for maintaining the Q6 Edge’s advanced functionality and user satisfaction.

Safety Precautions & Warnings
Always disconnect the controller power and ensure the chair isn’t in freewheel mode before servicing. Deflate tires completely before disassembly to prevent explosion.
General Safety Guidelines for Servicing
Prior to any service procedure on the Quantum Q6 Edge, it is paramount to prioritize safety. Always disconnect the power to the controller to prevent accidental movement or electrical shock. Confirm the power chair is firmly secured and not in freewheel mode – this prevents unintended rolling during work.
Qualified personnel, specifically Quantum Rehab Providers or certified technicians, should perform all servicing and component replacements. Never attempt repairs beyond your expertise. When dealing with tires, adhere strictly to the warnings: remove only the five lug nuts for wheel removal.
If further disassembly is needed, completely deflate the tire before proceeding, as an inflated tire can pose an explosion hazard. Regularly inspect all components for wear and tear, and replace damaged parts immediately. Follow all manufacturer’s instructions and safety guidelines meticulously.
Electrical System Safety
The Quantum Q6 Edge utilizes a sophisticated electrical system; therefore, extreme caution is necessary during any servicing involving these components. Before commencing work, always disconnect the power source – this includes disabling the controller and, if possible, disconnecting the battery. Never work on a live electrical system.
Inspect all wiring and connections for damage, fraying, or corrosion. Replace any compromised wiring immediately. Be aware of the potential for short circuits and utilize appropriate insulation and protective measures. If repeated circuit breaker tripping occurs, do not attempt to reset it repeatedly; instead, contact a Quantum Rehab Provider for diagnosis and repair.
Refer to Figure 6 in the service manual for a detailed overview of the Q6 Edge HD electrical components. Ensure proper grounding procedures are followed when working with electrical components. Always double-check connections before restoring power.
Tire Service Warnings
Critical safety warnings apply when servicing tires on the Quantum Q6 Edge. Wheel and tire service must be performed only by a Quantum Rehab Provider or a qualified technician. Always ensure the controller’s power is completely off and the power chair is securely placed in freewheel mode before beginning any tire work.
When removing a tire, only loosen the five lug nuts. Do not attempt further disassembly without first completely deflating the tire. Failure to do so presents a significant explosion hazard. Both pneumatic and solid tires require careful handling.
Refer to the service manual for specific procedures regarding pneumatic and solid tire repair. Inspect tires regularly for wear, damage, and proper inflation. Never operate the power chair with damaged or improperly inflated tires. Figure 19 illustrates the Q6 Series drive wheel assembly.

Component Overview
The Q6 Edge features HD electrical components, specific drive wheel specifications, and a universal mounting system with a contour seat for optimal user comfort and support.
Q6 Edge HD Electrical Components
The Quantum Q6 Edge utilizes robust, high-definition (HD) electrical components designed for reliable performance and longevity. Figure 6 illustrates a detailed view of these components, crucial for effective servicing. Technicians should familiarize themselves with the layout and connections before undertaking any electrical repairs.
Key components include the power wiring harness, the controller area network (CAN) bus system, and the various circuit breakers protecting the system. Understanding the function of each circuit breaker is vital; repeated tripping indicates a potential issue requiring investigation. The manual emphasizes the importance of disconnecting the controller’s power before any electrical work begins to prevent accidental shorts or damage. Proper diagnosis and repair of these HD electrical components are essential for maintaining the Q6 Edge’s functionality and safety.
Drive Wheel Specifications (Q6 Series)
The Q6 Series drive wheels are a critical component of the power chair’s mobility, and proper servicing requires understanding their specifications. Figure 19 provides a visual reference for the drive wheel assembly. Wheel service, including replacement, must be performed by a Quantum Rehab Provider or a qualified technician to ensure correct installation and safety.
A key warning emphasizes that the controller’s power must be off and the chair not in freewheel mode during any wheel service. When changing a tire, only the five lug nuts should be removed initially. Any further disassembly necessitates complete deflation of the tire to prevent a potentially dangerous explosion. Technicians should adhere strictly to these guidelines when working with pneumatic or solid tires, following established repair procedures to maintain the integrity and performance of the drive wheel system.

Universal Mounting System & Contour Seat
The Quantum Q6 Edge features a sophisticated Universal Mounting System designed for adaptability and user comfort. Figure 6 illustrates the system alongside the Contour Seat, highlighting their integrated design. Servicing these components often involves adjustments to accommodate individual client needs and preferences, requiring a thorough understanding of the mounting hardware and seat functionalities.
Proper maintenance of the mounting system ensures secure and stable positioning of the seat, contributing to overall safety and user experience. Technicians should verify the integrity of all connections and locking mechanisms during routine inspections. The Contour Seat itself may require periodic adjustments or replacement of cushions to maintain optimal support and pressure distribution. Refer to detailed diagrams and Quantum Rehab’s guidelines for specific procedures related to these components, ensuring adherence to safety standards.

Troubleshooting Common Issues
This section provides guidance for resolving frequent problems with the Q6 Edge, including circuit breaker trips, Q-Logic issues, and manual freewheel lever operation.
Repeated Circuit Breaker Tripping
Frequent tripping of the main circuit breaker on your Quantum Q6 Edge power chair indicates a potential electrical issue requiring professional attention. Do not attempt self-repair beyond a simple reset. Repeated tripping suggests an overload, short circuit, or a problem within the chair’s electrical system.
If the breaker continues to trip despite resetting, immediately contact your authorized Quantum Rehab Provider for diagnosis and repair. Continuing to operate the chair with a faulty circuit breaker could lead to further damage or pose a safety risk. Technicians possess the necessary tools and expertise to accurately pinpoint the source of the problem.
Avoid bypassing the circuit breaker as this removes a critical safety feature. Proper diagnosis is crucial; a qualified technician will assess wiring, connections, and components to ensure a safe and reliable repair. Ignoring this warning can compromise the chair’s functionality and user safety.
Basic Troubleshooting with Q-Logic, NE, or NE Electronics
This section provides supplemental troubleshooting guidance for Quantum Q6 Edge power chairs equipped with Q-Logic, NE (New Evolution), or NE electronics. It is intended to assist qualified technicians and should be used in addition to the comprehensive instructions found in the owner’s manual. Do not attempt repairs if you are not properly trained.
Refer to the Q-Logic, NE, or NE electronics documentation for specific error codes and diagnostic procedures. Common issues may involve controller malfunctions, display errors, or problems with input devices. Systematic testing of connections, wiring harnesses, and individual components is essential.
Always prioritize safety and disconnect the power source before performing any electrical checks. Utilize a multimeter to verify voltage levels and continuity. Document all findings and consult the Quantum Rehab Provider if the issue persists. Proper diagnostics ensure accurate repairs and optimal chair performance.
Manual Freewheel Lever Operation
Your Quantum Q6 Edge power chair is equipped with manual freewheel levers, conveniently located on each motor. These levers allow for disengagement of the drive motors, enabling the chair to be pushed manually without resistance. This feature is useful for maneuvering in tight spaces or during transport.
To engage the freewheel, firmly push the lever downwards. A noticeable click will indicate successful engagement. When the freewheel is engaged, the chair can be freely rolled. To disengage, lift the lever back to its original position, again listening for the click. Ensure the lever is fully engaged or disengaged to prevent unexpected behavior.
Always exercise caution when using the freewheel, especially on inclines. Never leave the chair unattended with the freewheel engaged. Regularly inspect the levers for proper operation and adjust if necessary. Proper use ensures safe and convenient manual maneuvering.

Wheel & Tire Service
Wheel and tire servicing, including replacements, must be performed by a certified Quantum Rehab Provider or a qualified technician to ensure safety and proper function.
Servicing & Replacement by Qualified Technicians
Critical safety warnings emphasize that all wheel and tire service, encompassing both repairs and complete replacements, should exclusively be undertaken by a Quantum Rehab Provider or a technician possessing appropriate qualifications. This stipulation is paramount to maintaining the integrity and safety features of the Q6 Edge power chair;
Before any wheel or tire work commences, it is absolutely vital to ensure the controller’s power is completely switched off and the power chair is definitively placed in freewheel mode. This precaution prevents unintended movement during the servicing process.
When changing a tire, the procedure is specifically to remove only the five lug nuts securing the wheel. Any attempt at further disassembly necessitates complete deflation of the tire to mitigate the risk of a potentially dangerous explosion. Adherence to these guidelines is crucial for a safe and effective repair.
Pneumatic & Solid Tire Repair Procedures
Following proper procedures is vital for both pneumatic and solid tire repairs on the Quantum Q6 Edge. The service manual details steps for addressing punctures or damage, emphasizing safety throughout the process. For pneumatic tires, inspection for the cause of the puncture is key before attempting a patch or tube replacement.

Solid tire repairs often involve assessing the tire’s structural integrity and, if possible, applying a suitable patch or sealant designed for solid rubber. It’s crucial to ensure the repair doesn’t compromise the tire’s overall performance or stability.
Remember, complete deflation is mandatory before any disassembly beyond lug nut removal. Always verify proper inflation pressure after repair, adhering to the specifications outlined in the Q6 Edge documentation. Qualified technicians are best equipped to perform these procedures safely and effectively.
Wheel Removal & Lug Nut Procedures
The Quantum Q6 Edge service manual stresses that wheel service and replacement should only be performed by a Quantum Rehab Provider or a qualified technician. Prior to any wheel removal, absolutely ensure the controller’s power is switched off and the power chair is firmly secured in freewheel mode – this is a critical safety precaution.
When changing a tire, the procedure involves removing only the five lug nuts. Avoid any further disassembly unless the tire is completely deflated. Failure to do so could result in a dangerous explosion. Proper lug nut torque is essential upon reinstallation, as specified in the manual, to guarantee wheel security.
Refer to Figure 19 in the service manual for a detailed illustration of the Q6 Series drive wheel. Incorrect wheel installation can compromise the chair’s stability and safety, so adherence to the outlined procedures is paramount.

Additional Resources
For refurbishment and support, explore the EnableNSW Equipment Centre (EEC). The Australian Government’s Support at Home program also offers valuable assistance options.
EnableNSW Equipment Centre (EEC) Information
The EnableNSW Equipment Centre (EEC) serves as a crucial resource for servicing and maintaining mobility equipment like the Quantum Q6 Edge. Since 2013, the EEC has expertly refurbished thousands of self-care and mobility devices, ensuring continued functionality and accessibility for users.

Notably, over 4,800 items have been successfully returned to service in the last financial year alone, demonstrating the EEC’s significant impact. This dedicated centre provides a pathway for extending the lifespan of essential equipment, offering cost-effective solutions and reducing waste.
For Quantum Q6 Edge owners in New South Wales, Australia, the EEC represents a valuable point of contact for specialized repairs, parts, and expert advice. Their commitment to quality refurbishment contributes to a more sustainable and inclusive approach to mobility solutions.
Support at Home Program (Australian Government)
The Australian Government’s recently launched Support at Home program is designed to enhance access to vital mobility and self-care equipment services, potentially impacting Quantum Q6 Edge users. This program aims to provide more individualized and coordinated support, allowing individuals to remain independent and active within their communities.
The program encompasses a range of services, including equipment repair, maintenance, and modifications, which could be relevant for servicing a Quantum Q6 Edge power chair. It focuses on empowering participants to choose providers and manage their own support needs, fostering greater control and flexibility.
Individuals seeking assistance with their Q6 Edge, or exploring funding options for repairs or upgrades, should investigate the Support at Home program’s eligibility criteria and available services. This initiative represents a significant step towards a more responsive and person-centered approach to disability support in Australia.